Our primary goal is to help traders trade, which means promptly providing them with the information they need and quickly resolving any issues that may arise.
To achieve better mutual understanding with each client, we regularly add new support languages. Our clients from the various corners of the earth presently receive assistance in 15 languages: English, Russian, Chinese, Hindi, Farsi, Urdu, Vietnamese, Indonesian, Arabic, Thai, Bengali, Malay, and Tamil.
kapitalfx client support is available 24 hours a day, 7 days a week. Every trader can contact us for help anytime, whenever it’s needed, regardless of the time of day or his or her location.
Our Support consultants are skilled experts in the financial sphere and have all the requisite knowledge to help our traders resolve any issue which may arise. We are proud to boast a Support team which, according to reviews from many of our clients, is among the best.
At kapitalfx, we listen to our client’s opinions and honor their requests. Participate in one of our surveys and share your opinion; we will definitely consider your suggestions and recommendations.
Clients can choose the most convenient way to contact Support. Ask your questions over the phone, get answers from specialists via Live chat, send messages via email. Our specialists are on hand to assist you at all times.
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